ELECTRONIC REPORTING AND OFFICER TRACKING
Electronic reporting has become a standard in the security industry and Citywide Investigations & Security real time reporting software brings 2017 technology to you today. This system allows us to now transparently and instantly provide our clients with security, safety, liability, maintenance, and optional parking solutions they may never have thought possible. The reporting capabilities are written in risk terms to assist our clients in being proactive regarding liability along with executive reporting. Our system is so much more than an electronic reporting system that eliminates paper.
Some of the technologies additional highlights include:
- Fully customizable chains of escalation and vendor management
- Daily activity & incident reports in proactive liability and risk terms
- Improved officer performance in completing task & checkpoints
- Time savings – instantly pull reports specific to an issue, priority level, officer, shift, hour, day, week, month, property, building, unit, and so many more
- QR codes pertaining to task assignment, safety bulletins, and task completion
- Complete transparency – see issue creation and resolution as it happens
The biggest pride of Citywide Investigations & Security is our clients. Our driving force is our partnerships and relationships with our clients and our partners. We are focused on supporting our clients for the long term which means understanding their goals and doing our part to help them achieve those goals. Working with Citywide, you will quickly discover that all of our employees are driven by a passion to make our clients business successful which in turn makes us successful. By utilizing our team you will find our services to be easy to use, scalable, and reliable. We make it a standard to continuously engage with our clients to understand their business and challenges over the lifetime of our partnership together. To ensure we are meeting our client’s expectations, we
encourage feedback, transparency, and communication.
Citywide believes in joining associations that will strengthen our brand, our community and our clients. Our memberships and partnerships in these associations allows Citywide to differentiate itself from our competitors and be a leader in our industry.